Careers at The Repair Tech
Build a Career With a Team That Feels Like Family
Why Join Our Team
A Workplace Built on Growth, Support & Opportunity
As a women-owned and family-operated company, we believe creating a positive work environment is just as important as delivering exceptional service. At The Repair Tech, every team member plays an important role in our success, and we’re committed to building a culture where people feel respected, supported, and encouraged to grow.
Whether you’re an experienced technician, an apprentice starting your journey, or someone passionate about customer service and operations, we provide opportunities to learn, develop new skills, and build a meaningful career in the trades.
We value professionalism, accountability, communication, and teamwork — and we’re proud to create an environment where hard work is recognized and growth is encouraged every step of the way.
Our Hiring Process
Simple, Transparent & Designed for Success
We believe the hiring process should feel straightforward and welcoming. From your initial application to joining the team, we focus on communication, transparency, and making sure every candidate feels supported throughout the process.
Who We’re Looking For
People Who Care About Doing Things Right
We’re looking for team members who are dependable, motivated, and committed to creating a positive experience for both customers and coworkers. Technical skills matter, but attitude, professionalism, and willingness to learn matter just as much.
Traits We Value:
Strong communication skills
Positive attitude & professionalism
Problem-solving mindset
Reliability & accountability
Team-oriented mentality
Desire to learn and grow
Respect for customers and coworkers
The Repair Tech Difference
More Than Just a Job
Supportive Team Environment
We foster a workplace culture where collaboration, mentorship, and teamwork are part of everyday life.
Opportunities for Growth
We believe in investing in our team through hands-on learning, continued training, and opportunities to grow within the company.
Family-Oriented Culture
As a family-run business, we value relationships, communication, and creating an environment where people genuinely enjoy coming to work.
Community-Focused Company
We take pride in supporting our local community and building a company culture rooted in integrity and positive impact.
Career Opportunities
Explore Opportunities With The Repair Tech
HVAC Technician
Position: HVAC Technician
Pay Range: $30-$35 per hour (depending on experience)
Employment Type: Full-Time
Experience Required: Minimum 4 years HVAC experience
Work Environment: Residential & Commercial
Responsibilities:
Diagnose, service, repair, and maintain residential HVAC systems
Diagnose, service, repair, and maintain commercial HVAC systems
Perform HVAC installations and system replacements
Troubleshoot electrical, airflow, refrigerant, mechanical, and control-related issues
Perform preventative maintenance and system evaluations
Complete job notes, photos, and documentation accurately
Qualifications:
Minimum 4 years HVAC experience
Residential and commercial experience preferred
Service and installation experience required
Strong diagnostic and troubleshooting skills
EPA Certification preferred
Valid California Driver’s License
What We Offer:
Competitive hourly pay
Consistent residential and commercial work
Growth opportunities
Health insurance options
Frontloaded paid sick leave
Vacation accrual
CalSavers retirement program
Appliance Technician
Position: Appliance Technician
Pay Range: $28-$35 per hour (depending on experience)
Employment Type: Full-Time
Experience Required: Minimum 4 years appliance repair experience preferred
Work Environment: Residential & Commercial
Responsibilities:
Diagnose, repair, service, and maintain residential appliances
Diagnose and repair commercial appliances when applicable
Troubleshoot electrical, mechanical, and operational issues
Work on refrigerators, freezers, ice makers, washers, dryers, ovens, stoves, dishwashers,
microwaves, BBQ grills and more
Complete job notes, photos, and documentation accurately
Qualifications:
Minimum 4 years appliance repair experience preferred
Strong diagnostic and troubleshooting skills
Residential appliance experience required
Commercial appliance experience is a plus
EPA Certification preferred for sealed system work
Valid California Driver’s License
What We Offer:
Competitive hourly pay
Consistent residential and commercial work
Growth opportunities
Health insurance options
Frontloaded paid sick leave
Vacation accrual
CalSavers retirement program
HVAC Technicians – Apprentice/Entry-level
HVAC Technicians at The Repair Tech will be responsible for the full spectrum of HVAC services from diagnosis to repair, maintenance, and installation. The technician must be comfortable working with various HVAC systems, including but not limited to, central air systems, furnaces, and heat pumps.
* UNDER 3 YEARS OF EXPERIENCE
Roles and Responsibilities:
Accurately diagnose HVAC issues and provide cost-effective solutions
Perform routine maintenance checks including air balance, refrigerant charge, and component functionality
Install new HVAC systems following industry best practices
Provide exceptional customer service, including educating clients on how to maintain their systems
Complete paperwork for each job, including invoices, time records, and inventory logs
Work closely with supply chain to ensure timely arrival of parts and equipment
Compensation:
Base Salary: $20 – $25 per hour (depending on experience and certifications)
Benefits:
Medical, Dental, and Vision Insurance
Bonus Opportunities
Paid Sick Leave
Appliance Repair Technicians –
Apprentice/ Entry-level
Our Appliance Repair Technicians are trained specialists, well-versed in a variety of home appliances such as refrigerators, washing machines, ovens, and more. They are responsible for performing diagnostics and executing repairs effectively.
* UNDER 3 YEARS OF EXPERIENCE
Roles and Responsibilities:
Diagnose faults with domestic and commercial appliances using advanced diagnostic tools
Repair appliances in the quickest and most effective manner, minimizing client downtime
Keep a well-documented log of parts used for inventory management
Provide customers with a detailed overview of the services performed
Work closely with the customer service team for scheduling and follow-ups
Attend regular training sessions to update skill set
Compensation:
Base Salary: $20 – $25 per hour (depending on experience)
Benefits:
Medical, Dental, and Vision Insurance
Bonus Opportunities
Paid Sick Leave
Scheduling and Dispatch Coordinator
(Part-Time & Full Time)
We are seeking a reliable and highly organized individual to join our team at The Repair Tech as a part-time or full-time Scheduling and Dispatch Coordinator. This role is a blend of scheduling and dispatching tasks, essential to the smooth operation of our HVAC and appliance service company. The successful candidate will serve as a key point of contact between our technicians and customers, optimizing our workforce’s day-to-day schedules.
Location: San Diego County, CA
Working Hours: Monday to Friday, Part-Time | 8am – 12pm or 1pm-5pm
Roles and Responsibilities:
Answer incoming phone calls and handle customer inquiries.
Coordinate and dispatch technicians to commercial and residential service locations.
Create, adjust, and maintain the daily schedule for service technicians.
Communicate effectively with both customers and technicians to ensure timely service.
Provide technicians with the necessary information about each job, such as customer information, location, and problem description.
Troubleshoot and resolve scheduling conflicts, technician delays, and other issues.
Document and update customer records based on interactions.
Monitor field operations and ensure all services are completed in a timely and efficient manner.
Perform any other administrative tasks as needed.
Compensation:
Base Salary: $17.50 – $20 per hour
Expectations:
Excellent organizational skills.
Strong verbal and written communication skills.
Ability to multitask in a fast-paced environment.
Familiarity with HVAC and appliance industry terminology is a plus, but not necessary.
Must be proficient in basic computer applications (e.g., Microsoft Office, Google Suite).
Experience with scheduling software is highly desirable.
Must be punctual, reliable, and able to work independently.
Qualifications:
High School Diploma or equivalent.
Prior experience in a dispatch or scheduling role is preferred.
Must be authorized to work in the United States.
To apply, please send your resume and a cover letter to hr@therepairtech.net. We look forward to hearing from you!
Dispatch Manager
(Full Time)
The Dispatch Manager is responsible for overseeing the scheduling, routing, and coordination of service technicians to ensure efficiency and customer satisfaction. This role requires proactive problem-solving, exceptional organizational skills, and the ability to lead a team in a fast-paced environment while streamlining processes for optimal performance.
Key Responsibilities:
Manage the daily dispatch of technicians, ensuring routes are optimized to minimize travel time and improve efficiency.
Assign and prioritize jobs based on urgency, technician availability, and customer needs.
Adjust schedules in real-time to accommodate emergencies, cancellations, or unexpected delays.
Maintain clear and professional communication with customers regarding appointment confirmations, rescheduling, and technician delays.
Provide regular updates to customers regarding parts availability, job progress, or follow-up appointments.
Ensure customer concerns or complaints are handled promptly and escalated if necessary.
Supervise the dispatch team and provide guidance on daily operations.
Collaborate with technicians to ensure job completion, resolve scheduling conflicts, and address any issues.
Hold technicians accountable for completing tasks, submitting job details, and updating notes on time.
Analyze schedules and routes to identify opportunities for improvement and efficiency.
Develop and implement processes to reduce errors, backlogs, and miscommunication.
Streamline workflows between dispatch, scheduling, and field technicians.
Monitor job status, pending estimates, and part orders to ensure timely completion.
Maintain accurate and up-to-date records of all jobs, routes, and communications within the scheduling system (HCP or similar).
Follow up on open tasks, return jobs, and ensure no jobs fall through the cracks.
Quickly resolve scheduling conflicts, technician issues, or customer concerns with a solutions-first approach.
Think ahead to anticipate potential challenges and proactively address them.
Adapt to changes in real-time and pivot schedules or priorities as needed.
Monitor team performance, ensuring job turnaround times and customer communication goals are met.
Create and assign tasks for dispatch staff to maintain productivity.
Provide regular performance feedback and support staff with training and development.
Foster a positive work environment that promotes collaboration, accountability, and respect.
Maintain professionalism in all communication, both internal (staff, technicians) and external (customers).
Compensation:
Base Salary: $25 – $30 per hour
Working Conditions:
Office-based with regular phone and email communication.
Ability to manage and adapt to last-minute changes.
Occasional need to handle customer escalations or technician issues outside regular hours.
Qualifications:
Proven experience as a Dispatch Manager or in a similar role (dispatching/scheduling).
Proficiency in scheduling software and systems (e.g., HCP, Google Calendar, or similar tools).
Strong problem-solving and critical-thinking skills with the ability to make quick decisions under pressure.
Ready to Grow With The Repair Tech?
If you’re looking for a workplace where your skills, attitude, and growth truly matter, we’d love to hear from you. Join a team committed to professionalism, community, and creating exceptional service experiences throughout San Diego County.